Customer detail
Detailers
Customer and vehicle management for detailers who need the full history, not just a contact list.
ValetOS works like a detailing CRM, but it is built around the details that matter day to day: vehicles, services, notes, photos, repeat work, and follow-up.
Product Preview
Customer detail for detailers who need more than a contact list.
Preview the customer record first, then the customer list that helps owners get back to live relationships quickly.
How ValetOS Helps
A detailing CRM should connect customers, vehicles, jobs, and aftercare.
Vehicle-first customer history
Keep registrations, vehicle details, notes, photos, service history, and post-valet observations attached to the right customer record.
Service packages and add-ons
Manage package definitions, included work, extras, vehicle-size pricing, and booking snapshots with fewer loose notes.
Post-valet follow-up
Send summaries, recommendations, next-service guidance, and review prompts after the job is complete.
Customer records stay close to the work.
The customer list gives the owner a fast way back into live relationships, recent activity, and the records that need attention.
Customer records stay close to the work.
Fit Check
A practical fit for valeters who want more control over the working day.
ValetOS is best suited to operators who want bookings, customers, vehicles, payment follow-up, and communication to live together. If your setup is still very simple, we will say that plainly.
Quick Sense-Check
ValetOS is worth a look if...
- You want fewer booking details buried in messages.
- You want customer and vehicle history close to the next job.
- You want payment follow-up and reminders to feel less manual.
Pricing
Simple package options from £39 per month.
ValetOS has Core, Pro, and Premium package options so businesses can see the likely cost before starting an early-access conversation.
Core
£39/ month
Operational essentials for solo or early-stage valeting businesses.
- Bookings and diary management
- Customer and vehicle CRM
- Quotes and payment status
- Online booking requests
- 1 managed public booking page
Pro
£49/ month
Growth-focused package with stronger website, team, and review capabilities.
- Everything in Core
- 5 managed website pages
- 40 gallery media items
- Google review collection
- Custom domain support
Premium
£64/ month
Full commercial package for established operators needing deeper automation and control.
- Everything in Pro
- 15 managed website pages
- 150 gallery media items
- Advanced reporting
- Priority support
FAQ
Questions about detailing CRM.
How is a detailing CRM different from a normal CRM?
A detailing CRM needs to understand vehicles, service history, packages, photos, post-valet notes, and repeat work. A generic CRM usually focuses on sales contacts rather than the job itself.
Can ValetOS store vehicle history?
Yes. Vehicle and customer history is a core part of the ValetOS direction, including vehicle details, service notes, preferences, and repeat-booking context.
Is ValetOS only for detailing studios?
No. ValetOS is for detailing studios, mobile valeters, paint correction specialists, ceramic coating businesses, and premium vehicle care operators.
Platform Modules
The broader ValetOS platform connects each job to the rest of the business.
Diary control
Bookings built around real valeting days
Plan mobile jobs, studio work, assigned valeters, service duration, travel gaps, customer notes, and booking status from one operational diary.
Service menus
Package-based quoting and pricing
Shape services, add-ons, included items, vehicle-size pricing, maintenance intervals, and booking snapshots around the way professional detailers actually sell.
Customer memory
Customer and vehicle history that stays useful
Keep contact details, addresses, vehicles, registrations, service history, photos, notes, preferences, and repeat-work context close to the booking flow.
Follow-up
Reminders, payment requests, and post-valet emails
Reduce no-shows, chase outstanding payments, send post-valet summaries, and invite Google reviews without stitching together separate tools.
Workflow
A connected route from enquiry to follow-up.
Capture the enquiry
Record the customer, vehicle, address, requested service, and any notes that normally get buried in WhatsApp threads.
Price and schedule the job
Use service packages, add-ons, vehicle sizing, business hours, valeter availability, and booking recommendations to create a cleaner appointment.
Run the day
See today’s work, move bookings, update status, record payment, upload post-valet media, and keep the customer record current.
Follow up and grow
Send payment links, booking reminders, post-valet summaries, review requests, and repeat-service recommendations from the same platform.
Early Access
Interested in early access to ValetOS?
ValetOS is opening early access for operators who want a more joined-up way to run bookings, customers, vehicles, payments, and follow-up. Tell us about your business and we will get in touch.
UK-first workflows
Built around British valeting and detailing business patterns.
Product-led contact
No hard sell. The form is there to start a practical conversation.
Early Access
Register your interest
Leave your details and we will get in touch about early access, product demos, and availability for professional valeters and detailers.
Ask about the limited early subscriber offer: 6 months free on Core.